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Refund Policy

Returns

Green Thumb Gurus does not accept returns. However we do have a 30 day policy.

If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

We take great care of our plants and ensure that they get to you in awesome condition.

We ask that you take a photo of your plant delivery upon receipt and if the pot or plant is damaged, send us your order number and the picture of the damaged plant or item.

Replacement (if applicable):

Once your complaint is received and photo is inspected, we will send you an email to notify you that we have received your complaint.

We will also notify you of the approval or rejection of your replacement.

We will send a replacement to you in the event of approval.